Author Topic: waiting on license  (Read 2786 times)

Offline pverschaeren

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waiting on license
« on: December 02, 2013, 10:41:20 pm »
Hi All
Noticed I posted this in the wrong section earlier so I have deleted and re posed it here, sorry

After reading a few other posts it seems you should receive a response after purchasing in about 48 hrs.
For me it has now been 6 days. I know the US has had a few public holidays which could delay the process, however 6 days seems to be a while. I have tried emailing support but have had no response either.
Does anybody any know if this is normal? or if there is any other way of following this up if it is not?
Thanks in advance for any comments

Offline terrastrife

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Re: waiting on license
« Reply #1 on: December 03, 2013, 02:46:19 am »
Disable spam filters, check your junk email box.

Offline pverschaeren

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Re: waiting on license
« Reply #2 on: December 03, 2013, 04:39:15 am »
Thanks for the thought.
Have checked spam/junk folder no luck  :'(
No spam filters running either.

Offline Brahim

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Re: waiting on license
« Reply #3 on: December 03, 2013, 11:40:25 am »
Send a mail to sales.

Offline pverschaeren

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Re: waiting on license
« Reply #4 on: December 03, 2013, 03:57:39 pm »
Thanks,
Have done, now just waiting on a reply.
Hopefully I'll be able to get started soon  :)

Offline enatal01

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Re: waiting on license
« Reply #5 on: December 01, 2014, 08:53:24 pm »
Hi All
Noticed I posted this in the wrong section earlier so I have deleted and re posed it here, sorry

After reading a few other posts it seems you should receive a response after purchasing in about 48 hrs.
For me it has now been 6 days. I know the US has had a few public holidays which could delay the process, however 6 days seems to be a while. I have tried emailing support but have had no response either.
Does anybody any know if this is normal? or if there is any other way of following this up if it is not?
Thanks in advance for any comments

Hello...

I know this is somewhat late, however have you obtained a response as it pertains to your purchase?

Apologies and thanks.

Offline Brahim

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Re: waiting on license
« Reply #6 on: December 01, 2014, 09:37:19 pm »
Hello...

I know this is somewhat late, however have you obtained a response as it pertains to your purchase?

Apologies and thanks.
Orders take up to 48 hours to process.
Email sales at flexraid dot com if it has been longer than that.