Author Topic: cannot activate  (Read 186 times)

Offline uhthome

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cannot activate
« on: December 30, 2018, 07:31:23 pm »
Hi,
I cannot re-activate my Flexraid Traid license.  I have done the following:
I upgraded my server from WHS 2011 to Server 2016. To do this, I needed to flash a BIOS update.
I did not change any hardware.
Nonetheless, after re-installing Flexraid Traid (latest versions), activation was not possible.
When I tried the purchase code, the system said "Import failed"
When I tried the license key I got a "error 500 mesage" from the browser. When I tried again, it said "import failed"
I logged into FlexLicensing and asked for a license transfer and entered the pre-regsitration data I got from the "Offline activation". the system granted a new activation time window, but still, when I try to enter Purchase code or license key into Flex-traid, the same things happen, and no activation.
All I want is activting this fast so I can look after all the other tasks when reinstalling a server. Please!
Thanks a lot!

Offline uhthome

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Re: cannot activate
« Reply #1 on: January 01, 2019, 03:13:42 pm »
Found the reason: In WSE2016, one needs to disable the Windows defender during activation.