Author Topic: Need Help with License Transfer  (Read 176 times)

Offline tehseano

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Need Help with License Transfer
« on: October 07, 2017, 03:14:25 pm »
Just to answer some questions:

Yes, I followed all of the instructions found here: http://wiki.flexraid.com/2012/05/04/licensing-hardware-changes-and-license-transfer/
-I am using a NEW Mobo/CPU/RAM/etc
-I am using the OLD hard drives

I have tried logging into secure.flexraid.com, and using the license transfer button. I enter my pre-registration data and it says unable to process request, contact sales.

I have sent them an email however, my entire server is currently offline pending some human reads their email. Would love to know of some other workaround to get it back up and running.

Trial does not help because FlexRaid also does not want to recognize the old drives as the old drives and simply sees my pooling drives as missing, and shows them all under un-pooled). I've followed quite a few guides on the subject, and I'm doing everything I can think of just to get my data pooled again. Essentially all I'm trying to do now is to just recreate a new raid configuration but everything I want to do requires a license and I'm near just purchasing a new one, but the lack of support and the fact my data is still in tact, is urging me to find a new solution.

Offline asian

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Re: Need Help with License Transfer
« Reply #1 on: October 19, 2017, 11:57:59 pm »
Good luck with the transver.

I tried it some time ago and the sales dept told me that i cannot do that as i did way to many changes.
But till today i could get no answer on what i have changed .
I think think anyone cares that is the problem.

So gave up on the transfer currently started using or testing Unraid .
Dont get me wrong the Flexraid product is good but the Updates and support well u know what i mean next to nothing.

So i home you come right as i never did.