Author Topic: License help no key has been sent  (Read 192 times)

Offline fraky

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License help no key has been sent
« on: April 23, 2018, 10:13:02 am »
Hi

I purchased a license for traid back in Feb and I still haven't had a key through and now my array is no longer accessible, I've reached the maximum number of times I can extend - I've tried

- the priority order in the consume portal - no response
- sent messages through the contact us form on the website - no response
- emailed sales at flexraid (several times) - no response
- PM Brahim through the forum - no response

I've not had access to my array (and hence data) for two weeks now, hence posting on the forum to see what I need to do to get access to my array

cheers

Offline adridolf

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Re: License help no key has been sent
« Reply #1 on: April 24, 2018, 06:04:14 am »
Seems to be normal. Try again and again until you get some response ...

Offline fraky

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Re: License help no key has been sent
« Reply #2 on: April 24, 2018, 12:57:18 pm »
Seems to be normal. Try again and again until you get some response ...

Cheers, thought that might be the case, looks like it’s time for a daily email