Author Topic: Can't activate my fRAID license  (Read 537 times)

Offline sapo

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Can't activate my fRAID license
« on: September 09, 2018, 12:20:50 pm »
Hello,
I purchased a few days ago a fRAID license, and registered on https://secure.flexraid.com
But I'm not able to activate it on my configuration that I installed a few months ago to test, and since expired.

I'm attaching a screenshot referring to the "right-click on the host to be activated, and choose to reset the activation" instruction



I can't find the reset/activate command, what am I doing wrong?

In the meantime I wrote to sales@flexraid.com, but no response so far.

Thank you for your help
many thanks
Roberto

Offline sapo

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Re: Can't activate my fRAID license
« Reply #1 on: September 11, 2018, 02:03:55 pm »
Please anyone?

Offline b-earl

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Re: Can't activate my fRAID license
« Reply #2 on: September 18, 2018, 01:53:51 pm »
Do you have any possibility to reset the activation in flexraid? There is such an option in traid.
Server HW: Chenbro RM41416 case | Supermicro X10SLM-F + LSI SAS 9305-16i | Xeon E3-1231 v3 | 16 GB DDR3 ECC Ram
Server OS:   Windows Server 2016 (UEFI) on 250 GB Samsung 850 Evo ssd
Transparent RAID 1.1.0 2017.02.11
Backupserver: Supermicro X9SCM-F UEFI + LSI SAS9211-8i IT FW
Server OS: Win 2016