Author Topic: tRaid service stops during large write  (Read 1015 times)

Offline dschaub

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tRaid service stops during large write
« on: January 04, 2016, 12:40:51 pm »
I've been running tRaid for a couple years and it works well.  I updated to the latest release in December, but have the service stop problem.

System is i5-2500K on Asus WS97-Pro with 8GB of RAM and 512GB SSD boot drive 3x 4tb drives under tRaid with 2.65TB of 7.27TB free.  2x DRU, 1 PPU, no landing.  Typical usage is for storing a video library for use with Plex plus storage of backups from several other PC's in the house.  I have 6-10 backups stored, but ran into a problem with my daughter's PC.

Her machine has a 500GB drive that is almost full.  When backing up to the tRaid share, the NZFS service stops and the share disappears at around 93GB transferred.  I have retried this a number of times to no avail.

I get only this error in the logfile:
[2016-01-03 09:11:18.333230][1420]      [WARN]:[OnSetEndOfFile] SetLengthByHandle/Attempting to move...: error=112, msg=Error code=112 - Message=Unknown error
         \Backup\Andrew2\Andrew2-W7-Final-00-00.mrimg.tmp -> [SG4-D1]::[Partition1]\Backup\Andrew2\Andrew2-W7-Final-00-00.mrimg.tmp


I suspect this to be caused by possibly filling one of the drives (maybe DRU's not balanced or PPU is full), I'm really not sure how to start troubleshooting this issue.

Suggestions?

Offline dschaub

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Re: tRaid service stops during large write
« Reply #1 on: January 04, 2016, 01:17:58 pm »
Update: I went into windows drive manager and added drive letters to the traid DRU drives.

Of the two dru's, the first shows only 55GB of free space (4TB drives) while the second shows 2.6TB free.

If I write a file greater than the space available on the first DRU, what happens?

Offline dschaub

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Re: tRaid service stops during large write
« Reply #2 on: January 04, 2016, 03:28:57 pm »
I found a problem description similar to my problem relating to Torent downloads failing.  In that case, the torent client is supposed to be set to allocate the entire file first.

In my case, I am saving a backup using Macrium Reflect (Free Version).  I am not aware of an option to do this.

So, when the first DRU is filled, the system needs to copy the file to a place with more space, however, this causes a timeout in the file writing operation.

Is there a way around this ?

Offline Brahim

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Re: tRaid service stops during large write
« Reply #3 on: January 04, 2016, 06:06:33 pm »
Please open a bug report on bug.flexraid.com and provide the full logs as well as the details of the issue.

Make sure you truly are on the latest release as there is a bug relating to the Landing Disk that was resolved in the very latest release.