Author Topic: License Exception: Is the feature you are trying to use licensed?  (Read 7968 times)

Offline HTPCUser1966

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #15 on: May 01, 2012, 06:40:49 am »
Also getting an "invalid request" when I attempt an offline activation on the Customer Portal since the reset. Afraid I'll have to throw this one at you Brahim. Cheers.   

Offline HTPCUser1966

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #16 on: May 01, 2012, 07:45:23 am »
More Information: The trial license activated without an issue so all would appear to be OK at my end.

Offline Brahim

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #17 on: May 01, 2012, 07:54:22 am »
Also getting an "invalid request" when I attempt an offline activation on the Customer Portal since the reset. Afraid I'll have to throw this one at you Brahim. Cheers.   

You need to reset your activation window.

Offline dlcfr

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #18 on: May 01, 2012, 10:17:01 am »
I also have a problem with the license exception on my Ubuntu box. I have to reactivate my license every time I need to restart FlexRAID. I have the latest FlexRAID (update 6), and I tried changing the sudo password in FlexRAID as was suggested. I noticed on some other threads that the license is node locked. The only hardware changes I've made is that I've added another hard drive to my storage pool, and I can't imagine that a hard drive addition would affect the node lock. As for software changes, I've updated to the latest Ubuntu, but I had this problem before I updated to the latest version. I also don't notice any errors in the FlexRAID.log file. Perhaps I just need my license reset on your end because I've tried numerous times for the past several days on my end using all of the advice I come across on the forums.

UPDATE: The above problem can more than likely be disregarded. I should have looked at the forums a little longer... I saw another recent thread which stated that I would need to reset my license since I activated it on an earlier version prior to the latest fixes for the license issues (update 5 or 6).
« Last Edit: May 01, 2012, 10:22:53 am by dlcfr »

Offline Brahim

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #19 on: May 01, 2012, 11:25:20 am »
@dlcfr
I think I found a clue in your post as to what the bug is. You stated that you recently updated your Ubuntu install to the latest.
From what version to what version?

This licensing thing is as much of pain in *** as it is in you all's.
My goal was for this to be painless and the most flexible licensing system ever.  :-[

I tried finding something off-the-self, but could not find anything for Linux. Worst, the solutions for Windows were very inflexible.
So, I wrote my own from the ground up.

I hope this is the last bug. Else, I will rip it out and leave FlexRAID unprotected on Linux.  :P

Anyway, update 7 will be out on Friday with all the necessary fixes.

Offline dlcfr

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #20 on: May 01, 2012, 11:54:26 am »
I updated from 11.10 to 12.04. I'm running 64-bit version. I also tried reactivating FlexRAID while I was still running 11.10 following the instructions I found on the forum, and I still had the same license problem.

As a software developer myself, I understand the frustrations that you are experiencing. It also helps me to be patient because I know the process. Hopefully you can get the licensing process ironed out in Linux.

Btw, I love the FlexRAID product even though I haven't needed to recover anything yet (but that's a good problem to have, right?). It was nice being able to pop in a new drive, power it on, and add the DRU to the storage pool without needing to reboot my system to expand my storage capacity.

Also, I appreciate the timely responses.

Offline Costalat

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #21 on: May 01, 2012, 01:28:58 pm »
Well, no reactivation for me.

I just upgraded to 12.04

As requested I reset the activation, uninstalled FlexRAID and installed version 6.
Tried online and off line activation. no luck.

EDIT: My bad. Shame on me :p  I reset the activation end date, but for April, meh

FlexRAID on-line activation worked flawlessly
« Last Edit: May 02, 2012, 05:56:19 am by Costalat »

Offline Lakz

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #22 on: April 05, 2013, 03:26:14 pm »
I'm having the exact same message when trying to initialize the array.

License Exception: Is the feature you are trying to use licensed?

I did change the sudo password to something different and reverted back to the right on, with no luck.

Offline Brahim

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #23 on: April 05, 2013, 03:29:40 pm »
I'm having the exact same message when trying to initialize the array.

License Exception: Is the feature you are trying to use licensed?

I did change the sudo password to something different and reverted back to the right on, with no luck.

What product feature did you purchase?

Offline Lakz

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #24 on: April 05, 2013, 03:32:31 pm »
FlexRAID (RAID-F + Pooling) at $59.95.

Screen
« Last Edit: April 05, 2013, 03:39:32 pm by Lakz »

Offline Brahim

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #25 on: April 05, 2013, 03:46:16 pm »
PM me your purchase code.

Offline Lakz

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Re: License Exception: Is the feature you are trying to use licensed?
« Reply #26 on: April 07, 2013, 09:31:31 am »
Still get the same error when trying to start the pool.

Please advise.