FlexRAID Support Forum

FlexRAID™ on NAS => FlexRAID™ on Windows based NAS => RAID-F on WHS (Windows Home Server) / Windows Stoarge Server (WSS) => Topic started by: brosco on March 03, 2013, 10:15:09 am

Title: FlexRaid Licensing problems
Post by: brosco on March 03, 2013, 10:15:09 am
I am a bit frustrated at the current licensing system.

I had originally re-installed to do a drive failure. I have been having nothing but problems trying to get a working version because of licensing issues.

It will never find the existing key file no matter what i do so i see little use in emailing the information. Im sure its  just me but it always tells me the file does not exist. either in the log or in a pop up message.

I had reactivated at one point  and was able to perform an update.  Alas as soon as my system restarted (I think) the product was no longer activated. I get this message: "License Exception: Is the feature you are trying to use licensed?"

I also noticed the version info was no longer in the upper right portion go the screen. That seems to return the first time i reactivated the software.

Im not sure if i missed something on where a file must be or something who knows...any help would be greatly appreciated

Thanks

Title: Re: FlexRaid Licensing problems
Post by: Brahim on March 03, 2013, 11:13:22 am
Reset your activation: http://wiki.flexraid.com/2012/09/01/how-to-i-register-my-paid-license-from-the-trial-license/
Then activate using the online option.
Title: Re: FlexRaid Licensing problems
Post by: azer on March 24, 2013, 09:42:53 am
ive had this exact problem for months and barely getting any support with it.

having to reset activation and reactivating it everytime the sytem is rebooted is a load of crap for a paid program

save target and view in ie? (microsoft problem recorder)  (http://members.iinet.net.au/~azer@westnet.com.au/Problem_20130324_2320.mht)


Title: Re: FlexRaid Licensing problems
Post by: Brahim on March 24, 2013, 08:59:16 pm

How are you resetting and re-activating?
Title: Re: FlexRaid Licensing problems
Post by: azer on March 26, 2013, 05:33:18 pm
resetting via the activation reset thingie and activating "online"
Title: Re: FlexRaid Licensing problems
Post by: brosco on April 01, 2013, 08:58:43 am
I keep reactivating on my machine without issue. I have to reset activation and activate online every time my machine restarts. Anyone have any ideas?
Title: Re: FlexRaid Licensing problems
Post by: Brahim on April 01, 2013, 09:18:05 am
I keep reactivating on my machine without issue. I have to reset activation and activate online every time my machine restarts. Anyone have any ideas?

What OS?
Title: Re: FlexRaid Licensing problems
Post by: brosco on April 01, 2013, 10:04:34 am
WHS 2011
Title: Re: FlexRaid Licensing problems
Post by: Brahim on April 01, 2013, 10:30:57 am
WHS 2011
PM me your purchase code.
Title: Re: FlexRaid Licensing problems
Post by: Methanoid on October 02, 2015, 06:47:50 am
Having exact same problem... :(
Title: Re: FlexRaid Licensing problems
Post by: Methanoid on November 12, 2015, 05:24:28 pm
And left out to dry by "sales". I should have sussed that emailing "sales" for a "support" issues means "no support but they will try to sell you something you already paid for"

I am NOT happy in case anyone is in any doubt.  >:(  >:(  >:(